"never find a sales person when you need one"
"great service and help picking out a helmet"
"I have been coming to Cycle Gear since they opened their first 800 sq ft shop in Sacramento. I am concerned that the employees are not being paid a fair and liveable wage.
There used to be several long time employees that I knew and treated like family. They are all gone. Moved on because they couldn't make a living working for your company.
I don’t feel any loyalty to a big box store with employees who have no knowledge or experience. That only comes from time and investment by the employer. Why would anyone stay for crap pay and unpredictable hours ? It is a lack of investment on your part. A choice. Just like me doing business with someone else."
"The guys at Cycle Gear were exceptionally cool. My beautiful wife had purchased a jacket for me, but not in the style I wanted. I went into the store and explained that the jacket I wanted wasn't there in my size. The gentleman there spent like an hour looking through books and online to find exactly what I wanted, in the size I needed. He took my measurements to ensure the right fit and then we ordered the jacket online. I am always skeptical of buying clothes I didn't try on, but I was told that if it didn't fit we could return it for the right size. I was happily surprised when the jacket came in about a week and fit perfectly!
The folks there went the extra mile for me to make sure I got what I wanted in the size I needed, and even then I had time to wear it and decide if it was the right fit. I really appreciate the exceptional customer service at Cycle Gear, and I won't shop anywhere else for my motorcycle needs. "
"Very friendly and helpful employees"
"Staff was very attentive. Answered all of my questions, helped me pick out helmets for my kids.
Best of all, they offer a 15% discount to veterans. The cashier went through every item, even the items on clearance, to ensure I got my discount. "
"The staff was super helpful and wanted to help - i left with helmet, jacket and gloves in time for my first ride ! "
"the weather was just warm enough for me to take it for a quick ride and I often choose Cycle Gear as a destination. I can browse and try out a lot of different products . It's the only big retail in this area. "
"I was very satisfied by the excellent service the sales person gave me and a friend. The rain pants and gloves I bought kept me dry and warm during the rain I had to ride through. I will be back to shop for more gear. "
"Not that I asked for a rebuild or anything ....
But the kids (I'm a geezer) were all very congenial, helpful and KNEW what they were talking about..... As always I'll be back. Steve
"
"Battery getting weak in my BMW S1000RR so I stopped in to get replacement. Picked up a Shoral Lithium and the motor spins over alot faster and comes to life much quicker. "
"My local HD shop wanted $600 for new tires, mount, and ballance. I purchased a front and rear dunlop HD rated tires for less than $300. Cycle gear mounted and ballanced for $20 each. "
"The selection in this store is unreal. The helmet area is what I like the most. The staff has never been anything but helpful and nice. Could use a better selection on turn signals. "
"The service at this store is super good "
"Had a great shopping experience. Great deals for Christmas. Found gifts for my dad and sons all at one place and didn't break the bank. "